Preguntas frecuentes sobre la API de informes

Preguntas frecuentes sobre la API de informes.

¿Qué tipos de informes están disponibles en la API de informes?

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The API provides reports for a variety of use cases, such as monitoring inventory, tracking order fulfillment, getting tax information, tracking returns, seller performance, and managing a selling business with Fulfillment by Amazon. For details about Reports API operations, data types, and schemas, refer to the Reports API Reference.

For details about available report types, refer to Report Type Values.

¿Puedo solicitar informes manualmente?

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Sí.

¿Por qué se canceló mi informe?

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There are three possible reasons a report is cancelled:

  • The report was manually cancelled through the API before processing started.
  • No data can be found for the report.
  • You can request some reports (for example, FBA reports) only once within a specified time period. Any subsequent requests that you make for that report type within that period are cancelled. Check the documentation for each report to verify the request type.

You can select the appropriate report for the data that you need. For example, different reports are available for order returns depending on whether you use FBA.

¿Dónde puedo encontrar el atributo de un informe?

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Refer to a report's documentation for a list of the available attributes. To find a report that contains specific data, use the search bar on the documentation page.

¿Por qué aparece un error cuando solicito algunos de los informes como proveedor?

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Not all reports are available to vendors. However, some reports are exclusive to vendors. For more information about vendor report availability, refer to SP-API Vendor Use Cases.

¿Seller Central y la API de informes ofrecen los mismos informes?

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No. Seller Central provides additional reports that you can't access using the Reports API. Additionally, some reports can be similar but do not contain the same attributes or data. To find all available reports, refer to Report Type Values or use the search function to locate reports that contain the specific data that you need.

¿Por qué algunos informes tardan tanto en generarse?

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Report generation can take longer depending on the report size, current system load, and the number of processed or queued reports. Use the Notifications API to receive a notification after the report you requested is ready for download.

¿Por qué ya no puedo solicitar un informe específico?

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Report types can be deprecated. Check the changelogs of the SP-API regularly or subscribe to our RSS feed for updates.

¿Puedo modificar el contenido de un informe?

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No. You can't modify the content of the report. For some reports, you can specify start and end dates to filter results and for others, you can specify a start or end date to select the data for the report.
Additionally, refer to the Data Kiosk API, which enables you to build customized reports. Currently, the available dataset is limited compared to the Reports API.

¿Qué significa una columna obsoleta en un informe?

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Deprecated columns are retained to maintain the original column order, which might impact dependencies. There are no options to remove these columns when you request reports programmatically. Ensure that you comply with best practices to avoid any issues.

¿Qué significa «El acceso al recurso está prohibido»?

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Reports require specific roles based on their content. You receive this error when you lack the appropriate roles to request a report. For more information on roles in the SP-API, visit Roles in the Selling Partner API.

¿Cómo puede un vendedor usar la API para descargar los informes?

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To download reports by using the SP-API, register as a developer and build your own integration. You can also use one of the available partner apps, which are available in the Selling Partner Appstore on Seller Central.

¿Qué significa «El vendedor no está registrado en el mercado y no es válido»?

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You must be registered with specific marketplaces to request reports. Without registration, you cannot access reports for those marketplaces.

¿Por qué el informe que descargo contiene contenido críptico y no es legible por humanos?

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Some reports are compressed when you download them. To correctly process reports, you must decompress them. You can find instructions and sample code in Retrieve a report.


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