Informes de rendimiento

Performance Reports for the Selling Partner Reports API.

Informe de valoraciones en archivo sin formato

Valor de rreportType: GET_SELLER_FEEDBACK_DATA

Role: Selling Partner Insights, Amazon Fulfillment

Disponibilidad: Vendedores

Solicitado/programado: Este informe solo se puede solicitar.

Tipo de salida del informe: archivo plano delimitado por tabulaciones

Contains negative and neutral feedback (one to three stars) from buyers who rated the seller's performance.

Seleccione esta opción para ampliar la lista de atributos del informe.
  • Date
  • Rating
  • Comments
  • Your Response
  • Order ID
  • Rater Email

Informe en XML de métricas de clientes

Valor de rreportType: GET_V1_SELLER_PERFORMANCE_REPORT

Role: Selling Partner Insights

Disponibilidad: Vendedores

Solicitado/programado: Este informe solo se puede solicitar.

Tipo de salida del informe: XML

Contains select, individual performance metrics data from the Seller Central dashboard.

Seleccione esta opción para ampliar la lista de atributos del informe.
  • performanceChecklist
  • orderDefectRate
  • orderDefectMetrics
  • timeFrame
  • orderCancellationRate
  • lateShipmentRate
  • policyViolation
  • onTimeDelivery
  • onTimeDelivery
  • validTrackingRate
  • contactResponseTime
  • returnDissatisfactionRate
  • customerServiceDissatisfactionRate
  • productAuthenticityStatus
  • productSafetyStatus listingPolicyStatus
  • intellectualPropertyStatus
  • orderCount
  • orderWithDefects
  • negativeFeedbacks
  • a_z_claims
  • chargebacks
  • customerExperience
    • customerExperienceMetrics
    • lateShipment
    • preFulfillmentCancellation
    • refunds
  • buyerSellerContactResponseTimeMetrics
    • averageResponseTimeInHours
    • responseUnder24Hours
    • responseTimeGreaterThan24Hours
    • noResponseForContactsOlderThan24Hours

Informe de rendimiento del vendedor

Valor de rreportType: GET_V2_SELLER_PERFORMANCE_REPORT

Role: Selling Partner Insights

Disponibilidad: Vendedores

Solicitado/programado: Este informe solo se puede solicitar.

Contains the individual performance metrics data from the Seller Central Account Health dashboard.

Seleccione esta opción para ampliar la lista de atributos del informe.
  • accountStatuses
    • marketplaceId
    • status
  • performanceMetrics
    • lateShipmentRate
      • reportingDateRange
        • reportingDateFrom
        • reportingDateTo
      • status
      • targetValue
      • targetCondition
      • orderCount
      • lateShipmentCount
      • rate
    • invoiceDefectRate
      • reportingDateRange
        • reportingDateFrom
        • reportingDateTo
      • status
      • targetValue
      • targetCondition
      • invoiceDefect
        • status
        • count
      • missingInvoice
        • status
        • count
      • lateInvoice
        • status
        • count
      • orderCount
      • rate
    • orderDefectRate
      • afn
        • reportingDateRange
          • reportingDateFrom
          • reportingDateTo
        • status
        • targetValue
        • targetCondition
        • orderWithDefects
          • status
          • count
        • claims
          • status
          • count
        • chargebacks
          • status
          • count
        • negativeFeedback
          • status
          • count
        • negativeFeedback
          • status
          • count
        • orderCount
          • rate
          • fulfillmentType
      • mfn
        • orderWithDefects
          • status
          • count
        • claims
          • status
          • count
        • chargebacks
          • status
          • count
        • negativeFeedback
          • status
          • count
        • negativeFeedback
          • status
          • count
        • orderCount
          • rate
          • fulfillmentType
    • onTimeDeliveryRate
      • reportingDateRange
        • reportingDateFrom
        • reportingDateTo
      • status
      • targetValue
      • targetCondition
      • shipmentCountWithValidTracking
      • onTimeDeliveryCount
      • rate
    • validTrackingRate
      • reportingDateRange
        • reportingDateFrom
        • reportingDateTo
      • status
      • targetValue
      • targetCondition
      • shipmentCount
      • validTrackingCount
      • rate
    • preFulfillmentCancellationRate
      • reportingDateRange
        • reportingDateFrom
        • reportingDateTo
      • status
      • targetValue
      • targetCondition
      • orderCount
      • cancellationCount
      • rate
    • warningStates
      • accountHealthRating
        • ahrStatus
        • reportingDateRange
          • reportingDateFrom
          • reportingDateTo
      • listingPolicyViolations
        • reportingDateRange
          • reportingDateFrom
          • reportingDateTo
        • status
        • targetValue
        • targetCondition
        • defectsCount
      • productAuthenticityCustomerComplaints
        • reportingDateRange
          • reportingDateFrom
          • reportingDateTo
        • status
        • targetValue
        • targetCondition
        • defectsCount
      • productConditionCustomerComplaints
        • reportingDateRange
          • reportingDateFrom
          • reportingDateTo
        • status
        • targetValue
        • targetCondition
        • defectsCount
      • productSafetyCustomerComplaints
        • reportingDateRange
          • reportingDateFrom
          • reportingDateTo
        • status
        • targetValue
        • targetCondition
        • defectsCount
      • receivedIntellectualPropertyComplaints
        • reportingDateRange
          • reportingDateFrom
          • reportingDateTo
        • status
        • targetValue
        • targetCondition
        • defectsCount
      • restrictedProductPolicyViolations
        • reportingDateRange
          • reportingDateFrom
          • reportingDateTo
        • status
        • targetValue
        • targetCondition
        • defectsCount
      • suspectedIntellectualPropertyViolations
        • reportingDateRange
          • reportingDateFrom
          • reportingDateTo
        • status
        • targetValue
        • targetCondition
        • defectsCount
      • foodAndProductSafetyIssues
        • reportingDateRange
          • reportingDateFrom
          • reportingDateTo
        • status
        • targetValue
        • targetCondition
        • defectsCount
      • customerProductReviewsPolicyViolations
        • reportingDateRange
          • reportingDateFrom
          • reportingDateTo
        • status
        • targetValue
        • targetCondition
        • defectsCount
      • otherPolicyViolations
        • reportingDateRange
          • reportingDateFrom
          • reportingDateTo
        • status
        • targetValue
        • targetCondition
        • defectsCount

Informe de rendimiento de promociones

Valor de rreportType: GET_PROMOTION_PERFORMANCE_REPORT

Role: Selling Partner Insights, Brand Analytics

Availability: Sellers who have the Selling Partner Insights Selling Partner API role and vendors who have the Brand Analytics Selling Partner API role who are also registered in Amazon's Brand Registry.

Solicitado/programado: Este informe solo se puede solicitar.

Tipo de salida del informe: JSON

Contains data from promotion campaigns to help sellers and vendors optimize their promotions and adjust their advertising strategies. The report includes sales from promotions, the types of discounts that were offered, and how many items were sold as a result of the promotions. Currently, three promotion types are supported for vendors (Best Deal, Lightning Deal, and Price Discount), and two promotion types are supported for sellers (Best Deal and Lightning Deal).

Este informe acepta los siguientes valores de reportOptions:

  • promotionStartDateFrom. The start of a date and time range (in ISO 8601 date time format) used for selecting promotions to report on. Be sure to specify the time zone: either UTC or an offset from UTC.
  • promotionStartDateTo. The end of a date and time range (in ISO 8601 date time format) used for selecting promotions to report on. Be sure to specify the time zone: either UTC or an offset from UTC. Example: "reportOptions": {"promotionStartDateFrom": "2020-11-23T15:33:26Z", "promotionStartDateTo": "2020-12-06T15:33:26Z" }

Requests must include the promotionStartDateFrom and promotionStartDateTo in the reportOptions. All promotions with a start date-time that fall within the range of promotionStartDateFrom and promotionStartDateTo will be included.

Comportamientos del informe:

  • Si una promoción seleccionada está en curso cuando solicitas un informe, el informe contendrá los datos acumulados de la promoción hasta el día anterior a la solicitud del informe.
  • Un informe contendrá información completa sobre una promoción seleccionada si la promoción finalizó un día o más antes de la hora en que solicitaste el informe.
  • Este informe admite fechas de inicio hasta dos años antes de la fecha actual.
  • Los datos de este informe se actualizan a diario, por lo que es posible que algunos campos no reflejen el estado más actualizado de la promoción.
{ "reportSpecification":{ "reportType":"GET_PROMOTION_PERFORMANCE_REPORT reportOptions":{ "promotionStartDateFrom promotionStartDateTo" }, "marketplaceIds" }, "promotions":[ { "promotionId promotionName marketplaceId merchantId type status glanceViews unitsSold revenue revenueCurrencyCode startDateTime endDateTime createdDateTime lastUpdatedDateTime includedProducts":[ { "asin productName productGlanceViews productUnitsSold productRevenue productRevenueCurrencyCode" } ] } ] }

Informe de rendimiento de cupones

Valor de rreportType: GET_COUPON_PERFORMANCE_REPORT

Schema: sellerCouponReport, vendorCouponReport

Role: Brand Analytics

Availability: Sellers and Vendors

Solicitado/programado: Este informe solo se puede solicitar.

Tipo de salida del informe: JSON

Contains data from coupon campaigns to help vendors optimize their promotions and adjust their advertising strategies. The report includes campaign-level details (total clips, redemptions) and coupon-level details (start/end date, clips, redemptions, and budget information).

Este informe acepta los siguientes valores de reportOptions:

  • campaignStartDateFrom - The start of a date and time range in ISO 8601 date time format used for selecting coupon campaigns to report on. Be sure to specify the time zone: either UTC or an offset from UTC.
  • campaignStartDateTo - The end of a date and time range in ISO 8601 date time format used for selecting coupon campaigns to report on. Be sure to specify the time zone: either UTC or an offset from UTC.

Ejemplo: "reportOptions": {"campaignStartDateFrom": "2020-11-23T15:33:26Z","campaignStartDateTo": "2020-12-06T15:33:26Z"}

Requests must include the campaignStartDateFrom and campaignStartDateTo in the reportOptions. All campaigns with a start date-time that fall within the range of campaignStartDateFrom and campaignStartDateTo will be included. The start date-time of a campaign is considered to be the earliest start date-time of any of its coupons.

Comportamientos del informe:

  • Si una campaña seleccionada está en curso cuando solicitas un informe, el informe contendrá los datos acumulados de la campaña hasta el día anterior a la solicitud del informe.
  • Un informe contendrá información completa sobre una campaña seleccionada si la campaña finalizó un día o más antes de la hora en que solicitaste el informe.
  • Este informe admite fechas de inicio hasta dos años antes de la fecha actual.
  • Los datos de este informe se actualizan a diario, por lo que es posible que algunos campos no reflejen el estado más actualizado de la campaña.
Seleccione esta opción para ampliar la lista de atributos del informe.
  • marketplaceIds
  • coupons

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