What is the Selling Partner Appstore

The Selling Partner Appstore is a one-stop shop where the small and medium-sized businesses that sell on Amazon can discover applications to help them automate, manage, and grow their businesses. Accessible from Seller Central, the Selling Partner Appstore features applications created by Amazon and third-party developers that cover a range of functionalities across the selling life cycle. For information on how to list your application, refer to List your app on the Selling Partner Appstore.

Selling Partner Appstore Communication Guidelines

The Selling Partner Appstore Communication Guidelines explain how you may communicate to customers that your application is in the Selling Partner Appstore. They also explain how you may communicate to customers with regard to ratings and reviews.

Ratings and reviews in the Selling Partner Appstore

Sellers can leave ratings and reviews for an application in the Selling Partner Appstore using a link on the application's detail page. Ratings and reviews can help sellers discover applications that are right for them.

The following policies govern activities related to ratings and reviews:

• Community Guidelines: Guidelines for Amazon community participation.
• Conditions of Use: Amazon's policy for using Amazon products and services.

Ratings and review FAQ

Can I request a review?
You may announce the Selling Partner Appstore ratings and reviews to your users through broadcast channels such as blog posts or press releases. You may not target or solicit reviews from individual users. For more information, refer to the Selling Partner Appstore Communication Guidelines. You must adhere to these guidelines for any communications related to ratings or reviews.

The Selling Partner Appstore Communication Guidelines are consistent with similar guidelines for Amazon.com. For more information about community guidelines for Amazon.com, refer to Ratings and reviews in the Selling Partner Appstore, above.

Who can review my application?
Only a verified user of an app may leave a review for that app.

How are ratings calculated?
Amazon calculates an application's star ratings using a machine learning model rather than a raw data average. The machine learning model takes into account multiple factors.

What should I do if I think a review is fake?
If you believe that a review or rating has been submitted in violation of Amazon guidelines, you can report the violation by clicking the Report abuse link near the review. Include the reason you believe the rating or review violates the guidelines. You can also email [email protected] Refer to Ratings and reviews in the Selling Partner Appstore for Amazon's policies governing ratings and reviews.