Submit credit notes
Learn how to programmatically submit credit notes to Amazon.
Learn how to programmatically submit credit notes to Amazon for returns, pricing corrections, and allowances.
Prerequisites
To complete this tutorial, you need:
- Authorization from the selling partner for whom you are making calls. For more information, refer to Authorizing Selling Partner API Applications.
- The Vendor Retail Procurement Invoices role assigned to your developer profile.
Send credit notes
You can use the submitInvoices operation to send credit notes to Amazon.
A credit note lists the products, quantities, and agreed prices for products or services that you provide to Amazon, but Amazon returns or does not receive. A credit note can be issued in the case of damaged goods or errors in price when allowances or rebates are agreed on beforehand between Amazon and the vendor.
Note
Use the
submitInvoicesoperation to submit credit notes in ES, IN, IE, ZA, BE, FR, EG, PL, NL, GB, DE, SE, SA, and IT marketplaces. Credit notes are not supported in AE and TR marketplaces.
Credit notes supported by Amazon
| Accounts Payable (AP) credit notes | Accounts Receivable (AR) credit notes |
|---|---|
| PQV credit Credit for items billed but not received, or credit for duplicate payments. | Returns Credit for the items returned to the vendor due to, for example, damaged goods, goods wrongly shipped, and overstock. |
| PPV credit Credit for items billed at a higher/lower cost. | COOP (for example, Price Protection, Damage Allowance) COOP Credits paid by the vendor to Amazon to sell their product or for a price protection agreement. |
Updated about 22 hours ago