Step 6: Invite Employees to Your Account

As the service provider administrator, you can add your employees to the Solution Provider Portal account so that the employees can access seller accounts on behalf of your company. This centralized approach enables you to manage all employee permissions from a single account. If you don't have employees, you can skip this step and move on to Step 7: Connect With Sellers.

Only invite employees after the Seller Central roles that you applied for in Step 5: Apply for Seller Central Roles are approved. Employees can't access seller accounts until your company has approved roles that sellers can grant permissions for.

Before you begin

Ensure that you completed the previous steps:

• Company registration: Your Solution Provider Portal account is created. When you register your company with Solution Provider Portal, ensure that you follow the business name and contact person information guidance in Update your business contact information.
• Identity verification: Both personal and business verification are complete. For details, refer to Verify Your Identity in Solution Provider Portal.
• Role approval: Amazon has approved your Seller Central roles. For details, refer to Service Provider Registration and Role Approval Process Overview.
• Approval confirmation: You've received email confirmation of Seller Central role approval.

Steps to invite employees

Take the following steps to invite employees to the Solution Provider Portal account. For additional details, refer to Add employees to your Solution Provider Portal account.

1. Sign in to Solution Provider Portal as an administrator.

2. Choose Services, and then choose Permissions Management.

3. Choose Global Account Permissions, and then choose Add User.

4. Enter the user's name and email.

   ⚠️

   Important

   Add the employee's Seller Central email address if the employee has one, or ask new employees for their preferred email address. In any case, this email address will become the sign-in email for both Solution Provider Portal and future Seller Central access.

5. Choose Send Invite.

6. A confirmation pop-up window appears, which confirms that the invitation has been sent to the user's email.
   The pop-up also contains the invitation link. You can share this link directly with the employee if the employee has issues receiving the email invitation.

7. Wait for the employee to accept the invitation to join your company's Solution Provider Portal account.

   To accept an invitation to join Solution Provider Portal, the employee should check their email for the invitation, and choose the associated link in the email. The employee is then directed to Solution Provider Portal, where they sign in to their account or create a new one. The employee then chooses Accept Invitation.

   ⚠️

   Important

   To accept the invitation, the employee must sign in to Solution Provider Portal using the email address that received the invitation. If you already have a Secondary User or Seller Central account, you can use the same login credentials for Solution Provider Portal.

8. After the employee accepts the invitation, the employee's name will appear under Users in the Current tab. You can also view pending invitations in the Open Invitations tab.

9. After the employee accepts the invitation, you can do the following steps in Solution Provider Portal as your needs require:

   • Grant admin permissions to employees.
   • Delegate client access to employees.
   • View employee access to seller accounts.
   • View seller assignments for employees.
   • View all authorized client accounts.
   • Remove client access from employees.
   • Remove client access from your account.
   • Remove employees from your account.

Next step

Proceed to Step 7: Connect With Sellers.