Manage Billing Information in Solution Provider Portal

This guide shows you how to add and manage credit cards and debit cards in Solution Provider Portal. Learn how to add new cards, view your existing cards, edit card details, switch cards, and remove cards from your account.

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Note

You must retain at least one valid credit card or debit card on file to maintain SP-API access and to continue offering apps in the Solution Provider Appstore.

For a list of accepted credit cards and debit cards, refer to Bank account and credit or debit card information for your seller account.

Prerequisites

Before you begin, make sure that you have the following prerequisites:

• A Solution Provider Portal account
• Valid credit card or debit card information

Add a new credit card or debit card

To add a new credit card or debit card to your account, take the following steps:

1. Sign in to Solution Provider Portal.

2. Choose your account, and then choose Select Account.

3. At the top, choose the gear icon, choose Payments, and then choose Charge Methods.

4. Choose Add new charge method.

5. Enter the following information:

   • Card number
   • Cardholder name
   • Expiration date
   • Business address

6. Choose Set Charge Method.

   After you register your payment method in Solution Provider Portal, the Solution Provider Portal homepage displays your API usage summary. For details about what these statistics mean, refer to the Solution Provider Portal FAQ.

View existing credit cards and debit cards

To see your current credit cards and debit cards in Solution Provider Portal, take the following steps:

1. Sign in to Solution Provider Portal.
2. Choose your account, and then choose Select Account.
3. At the top, choose the gear icon, choose Payments, and then choose Charge Methods.
4. Choose Manage Charge Method.
   
   For each card, you see the following information:
   • Masked card number (ending in the last four digits)
   • Cardholder name
   • Expiration date

Edit credit card or debit card information

To update the details of an existing credit card or debit card, take the following steps:

1. Sign in to Solution Provider Portal.
2. Choose your account, and then choose Select Account.
3. At the top, choose the gear icon, choose Payments, and then choose Charge Methods.
4. Choose Manage Charge Method.
5. Select the card that you want to edit.
6. Update any of the following information:
   • Cardholder name
   • Business address
7. Choose Submit.

Switch credit cards or debit cards

To change which credit card or debit card is active on your account, take the following steps:

1. Sign in to Solution Provider Portal.
2. Choose your account, and then choose Select Account.
3. At the top, choose the gear icon, choose Payments, and then choose Charge Methods.
4. Choose Replace Card.
5. Select the card that you want to use.
6. Verify that the selected card is now active.

Delete a credit card or debit card

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Note

You must have at least one valid credit card or debit card in your account.

To remove a credit card or debit card from your account, take the following steps:

1. Sign in to Solution Provider Portal.
2. Choose your account, and then choose Select Account.
3. At the top, choose the gear icon, choose Payments, and then choose Charge Methods.
4. Select the card that you want to delete.
5. Choose Delete.
6. Confirm the deletion.