Manage Your Business And Contact information in Solution Provider Portal

This guide shows you how to manage your business and contact information in Solution Provider Portal.

If you're a solution provider, you must follow these instructions after your identity verification is complete.

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Important

Only the administrator of the Solution Provider Portal account can perform these steps.

Prerequisites

Before you begin, make sure that you have the following prerequisites:

• A Solution Provider Portal account
• The completion of your solution provider identity verification

Update your business information

To update your business information, take the following steps:

1. Sign in to Solution Provider Portal.
2. Choose your account, and then choose Select Account.
3. At the top, choose the gear icon.
4. Choose Account Info, and then choose Business information.
5. For Business name:
   • Enter your company's complete legal business name, with no abbreviations.
   • Include any registered trade names or "doing business as" (DBA) names.
   • Enter the business name using A-Z letters, with the original language spelling optionally in parentheses.
6. For Company Registration Number, enter your company registration number.
7. For Registered business address, enter your business address or select a saved address.
8. Select or enter a phone number for verification and complete the authentication process.

Update your business contact information

To update your business contact information, take the following steps:

1. Sign in to Solution Provider Portal.
2. Choose your account, and then choose Select Account.
3. Navigate to the Business & Contact Info section.
4. Update your organization name:
   • Enter your company's complete legal business name, with no abbreviations.
   • Include any registered trade names or "doing business as" (DBA) names.
   • Enter the business name using A-Z letters, with the original language spelling optionally in parentheses.
5. Update your website URL:
   • Provide your organization's complete website address.
   • Verify that the website is live and accessible.
6. Update your organization home country:
   • List the country where your organization is legally registered.
7. Update your primary contact name:
   • Enter your full first and last name.
   • Enter the contact name using A-Z letters, with the original language spelling optionally in parentheses.
8. Update your email address:
   • Use a business email address if possible.
   • Ensure that the email address is active and regularly monitored.
   • Verify that you entered the email address correctly.
9. Update your contact country code and phone number:
   • Provide the complete business phone number, including the area code.
10. Choose Save.