Create an MCF Order that Ships in Product Packaging

Learn how to create Multi-Channel Fulfillment (MCF) orders with Ships in Product Packaging (SIPP) and packing slip preferences to reduce costs, minimize waste, and improve sustainability.

When you create an order, MCF offers two features that provide control over packaging and documentation:

• Ships in Product Packaging (SIPP): Ship SIPP-certified products in their original manufacturer packaging without additional Amazon packaging.
• Packing slip preferences: Choose whether to include physical packing slips in your shipments.

These features have the following benefits:

• Reduce package waste and fulfillment costs for eligible products.
• Maintain customer privacy by choosing what items ship in Amazon packaging or product packaging.
• Optimize for sustainability by eliminating unnecessary packing slips.
• Control branding visibility based on your business strategy.

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Note

SIPP opt-out is not supported in the India marketplace. Packing Slip opt-out is not supported in the EU or India marketplaces.

Prerequisites

To complete this tutorial, you need:

• Authorization from the selling partner for whom you are making calls. Refer to Authorizing Selling Partner API Applications for more information.
• The Amazon Fulfillment role assigned to your developer profile and selected in the App registration page for your application.
• SIPP certification. Products must be certified as SIPP-eligible and enrolled in the SIPP program to ship in their original packaging. SIPP eligibility is based on product dimensions, packaging durability, and shipping constraints. For more information about SIPP enrollment and certification requirements, refer to FBA SIPP Enrollment.

Step 1. Create a fulfillment order with packaging preferences

Call the createFulfillmentOrder operation to create an MCF order.

featureConstraint structure

Specify packaging and packing slip preferences using the featureConstraints array.

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Important

SIPP is enabled by default. SIPP-certified items ship in their original packaging without additional Amazon packaging if you do not specify otherwise.

Packing slips are disabled by default, except in some cases (for example: legal requirements, gift orders). You should specify if you want packing slips included.

You can override these defaults in account-level preferences in Seller Central under Settings > Fulfillment by Amazon > Multi-Channel Fulfillment Settings, or with an order-level override in your API request.

Use featureName to specify SIPP and packing slip preferences:

• featureName: OVERBOX: This determines SIPP preference.
  • featureFulfillmentPolicy: Required: Always ship in Amazon packaging, even if the item is SIPP-certified.
  • featureFulfillmentPolicy: NotRequired: Allow SIPP-certified items to ship in their original product packaging without additional Amazon packaging.
• featureName: PACKING_SLIP: This determines packing slip preference.
  • featureFulfillmentPolicy: Required: Always include the packing slip in the shipment
  • featureFulfillmentPolicy: NotRequired: Exclude the packing slip from the shipment (default in most marketplaces).

Example

The following is an example of allowing shipment in product packaging, and excluding the packing slip.

"featureConstraints": [
  {
    "featureName": "OVERBOX",
    "featureFulfillmentPolicy": "NotRequired"
  },
  {
    "featureName": "PACKING_SLIP",
    "featureFulfillmentPolicy": "NotRequired"
  }
]

Step 2: Retrieve the fulfillment order to validate preferences

After you create an order, call the getFulfillmentOrder operation and examine the featureConstraints array to validate that the packaging and packing slip preferences were applied correctly.

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Important

SIPP and packing slip preferences interact with each other and with BLANK_BOX preferences:

• When BLANK_BOX is Required and OVERBOX is Required, items ship in unbranded overbox packaging.
• When BLANK_BOX is Required and OVERBOX is NotRequired, SIPP-eligible items ship in product packaging and non-SIPP items ship in blank boxes.
• When PACKING_SLIP is Required and OVERBOX is NotRequired, Amazon may attach the packing slip in an envelope on the outside of the packaging.