createFulfillmentReturn

put https://sellingpartnerapi-na.amazon.com/fba/outbound/2020-07-01/fulfillmentOrders/{sellerFulfillmentOrderId}/return

Creates a fulfillment return.

Usage Plan:

Rate (requests per second)	Burst
2	30

The x-amzn-RateLimit-Limit response header returns the usage plan rate limits that were applied to the requested operation, when available. The table above indicates the default rate and burst values for this operation. Selling partners whose business demands require higher throughput may have higher rate and burst values than those shown here. For more information, refer to Usage Plans and Rate Limits in the Selling Partner API.

Responses

Response body

object

payload

object

The result for the createFulfillmentReturn operation.

returnItems

array of objects

An array of items that Amazon accepted for return. Returns empty if no items were accepted for return.

returnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

amazonShipmentId

string

required

The identifier for the shipment that is associated with the return item.

sellerReturnReasonCode

string

required

The return reason code assigned to the return item by the seller.

returnComment

string

An optional comment about the return item.

amazonReturnReasonCode

string

The return reason code that the Amazon fulfillment center assigned to the return item.

status

string

required

Indicates if the return item has been processed by a fulfillment center.

New Processed

Show Details

New	The return item has not yet been processed by a fulfillment center.
Processed	The return item has been processed by a fulfillment center.

statusChangedDate

date-time

required

Date timestamp

returnAuthorizationId

string

Identifies the return authorization used to return this item. Refer to ReturnAuthorization.

returnReceivedCondition

string

The condition of the return item when received by an Amazon fulfillment center.

Sellable Defective CustomerDamaged CarrierDamaged FulfillerDamaged

Show Details

Sellable	Item is in sellable condition.
Defective	Item is defective.
CustomerDamaged	Item was damaged by the buyer or the seller.
CarrierDamaged	Item was damaged by the carrier.
FulfillerDamaged	Item was damaged by Amazon.

fulfillmentCenterId

string

The identifier for the Amazon fulfillment center that processed the return item.

invalidReturnItems

array of objects

An array of invalid return item information.

invalidReturnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

invalidItemReason

object

required

The reason that the item is invalid for return.

returnAuthorizations

array of objects

An array of return authorization information.

returnAuthorizations

object

returnAuthorizationId

string

required

An identifier for the return authorization. This identifier associates return items with the return authorization used to return them.

fulfillmentCenterId

string

required

An identifier for the Amazon fulfillment center that the return items should be sent to.

returnToAddress

object

required

A physical address.

amazonRmaId

string

required

The return merchandise authorization (RMA) that Amazon needs to process the return.

rmaPageURL

string

required

A URL for a web page that contains the return authorization barcode and the mailing label. This does not include pre-paid shipping.

errors

array of objects

A list of error responses returned when a request is unsuccessful.

errors

object

code

string

required

An error code that identifies the type of error that occurred.

message

string

required

A message that describes the error condition.

details

string

Additional details that can help the caller understand or fix the issue.

Headers

object

x-amzn-RateLimit-Limit

string

Your rate limit (requests per second) for this operation.

x-amzn-RequestId

string

Unique request reference identifier.

Response body

object

payload

object

The result for the createFulfillmentReturn operation.

returnItems

array of objects

An array of items that Amazon accepted for return. Returns empty if no items were accepted for return.

returnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

amazonShipmentId

string

required

The identifier for the shipment that is associated with the return item.

sellerReturnReasonCode

string

required

The return reason code assigned to the return item by the seller.

returnComment

string

An optional comment about the return item.

amazonReturnReasonCode

string

The return reason code that the Amazon fulfillment center assigned to the return item.

status

string

required

Indicates if the return item has been processed by a fulfillment center.

New Processed

Show Details

New	The return item has not yet been processed by a fulfillment center.
Processed	The return item has been processed by a fulfillment center.

statusChangedDate

date-time

required

Date timestamp

returnAuthorizationId

string

Identifies the return authorization used to return this item. Refer to ReturnAuthorization.

returnReceivedCondition

string

The condition of the return item when received by an Amazon fulfillment center.

Sellable Defective CustomerDamaged CarrierDamaged FulfillerDamaged

Show Details

Sellable	Item is in sellable condition.
Defective	Item is defective.
CustomerDamaged	Item was damaged by the buyer or the seller.
CarrierDamaged	Item was damaged by the carrier.
FulfillerDamaged	Item was damaged by Amazon.

fulfillmentCenterId

string

The identifier for the Amazon fulfillment center that processed the return item.

invalidReturnItems

array of objects

An array of invalid return item information.

invalidReturnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

invalidItemReason

object

required

The reason that the item is invalid for return.

returnAuthorizations

array of objects

An array of return authorization information.

returnAuthorizations

object

returnAuthorizationId

string

required

An identifier for the return authorization. This identifier associates return items with the return authorization used to return them.

fulfillmentCenterId

string

required

An identifier for the Amazon fulfillment center that the return items should be sent to.

returnToAddress

object

required

A physical address.

amazonRmaId

string

required

The return merchandise authorization (RMA) that Amazon needs to process the return.

rmaPageURL

string

required

A URL for a web page that contains the return authorization barcode and the mailing label. This does not include pre-paid shipping.

errors

array of objects

A list of error responses returned when a request is unsuccessful.

errors

object

code

string

required

An error code that identifies the type of error that occurred.

message

string

required

A message that describes the error condition.

details

string

Additional details that can help the caller understand or fix the issue.

Headers

object

x-amzn-RateLimit-Limit

string

Your rate limit (requests per second) for this operation.

x-amzn-RequestId

string

Unique request reference identifier.

Response body

object

payload

object

The result for the createFulfillmentReturn operation.

returnItems

array of objects

An array of items that Amazon accepted for return. Returns empty if no items were accepted for return.

returnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

amazonShipmentId

string

required

The identifier for the shipment that is associated with the return item.

sellerReturnReasonCode

string

required

The return reason code assigned to the return item by the seller.

returnComment

string

An optional comment about the return item.

amazonReturnReasonCode

string

The return reason code that the Amazon fulfillment center assigned to the return item.

status

string

required

Indicates if the return item has been processed by a fulfillment center.

New Processed

Show Details

New	The return item has not yet been processed by a fulfillment center.
Processed	The return item has been processed by a fulfillment center.

statusChangedDate

date-time

required

Date timestamp

returnAuthorizationId

string

Identifies the return authorization used to return this item. Refer to ReturnAuthorization.

returnReceivedCondition

string

The condition of the return item when received by an Amazon fulfillment center.

Sellable Defective CustomerDamaged CarrierDamaged FulfillerDamaged

Show Details

Sellable	Item is in sellable condition.
Defective	Item is defective.
CustomerDamaged	Item was damaged by the buyer or the seller.
CarrierDamaged	Item was damaged by the carrier.
FulfillerDamaged	Item was damaged by Amazon.

fulfillmentCenterId

string

The identifier for the Amazon fulfillment center that processed the return item.

invalidReturnItems

array of objects

An array of invalid return item information.

invalidReturnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

invalidItemReason

object

required

The reason that the item is invalid for return.

returnAuthorizations

array of objects

An array of return authorization information.

returnAuthorizations

object

returnAuthorizationId

string

required

An identifier for the return authorization. This identifier associates return items with the return authorization used to return them.

fulfillmentCenterId

string

required

An identifier for the Amazon fulfillment center that the return items should be sent to.

returnToAddress

object

required

A physical address.

amazonRmaId

string

required

The return merchandise authorization (RMA) that Amazon needs to process the return.

rmaPageURL

string

required

A URL for a web page that contains the return authorization barcode and the mailing label. This does not include pre-paid shipping.

errors

array of objects

A list of error responses returned when a request is unsuccessful.

errors

object

code

string

required

An error code that identifies the type of error that occurred.

message

string

required

A message that describes the error condition.

details

string

Additional details that can help the caller understand or fix the issue.

Headers

object

x-amzn-RequestId

string

Unique request reference identifier.

Response body

object

payload

object

The result for the createFulfillmentReturn operation.

returnItems

array of objects

An array of items that Amazon accepted for return. Returns empty if no items were accepted for return.

returnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

amazonShipmentId

string

required

The identifier for the shipment that is associated with the return item.

sellerReturnReasonCode

string

required

The return reason code assigned to the return item by the seller.

returnComment

string

An optional comment about the return item.

amazonReturnReasonCode

string

The return reason code that the Amazon fulfillment center assigned to the return item.

status

string

required

Indicates if the return item has been processed by a fulfillment center.

New Processed

Show Details

New	The return item has not yet been processed by a fulfillment center.
Processed	The return item has been processed by a fulfillment center.

statusChangedDate

date-time

required

Date timestamp

returnAuthorizationId

string

Identifies the return authorization used to return this item. Refer to ReturnAuthorization.

returnReceivedCondition

string

The condition of the return item when received by an Amazon fulfillment center.

Sellable Defective CustomerDamaged CarrierDamaged FulfillerDamaged

Show Details

Sellable	Item is in sellable condition.
Defective	Item is defective.
CustomerDamaged	Item was damaged by the buyer or the seller.
CarrierDamaged	Item was damaged by the carrier.
FulfillerDamaged	Item was damaged by Amazon.

fulfillmentCenterId

string

The identifier for the Amazon fulfillment center that processed the return item.

invalidReturnItems

array of objects

An array of invalid return item information.

invalidReturnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

invalidItemReason

object

required

The reason that the item is invalid for return.

returnAuthorizations

array of objects

An array of return authorization information.

returnAuthorizations

object

returnAuthorizationId

string

required

An identifier for the return authorization. This identifier associates return items with the return authorization used to return them.

fulfillmentCenterId

string

required

An identifier for the Amazon fulfillment center that the return items should be sent to.

returnToAddress

object

required

A physical address.

amazonRmaId

string

required

The return merchandise authorization (RMA) that Amazon needs to process the return.

rmaPageURL

string

required

A URL for a web page that contains the return authorization barcode and the mailing label. This does not include pre-paid shipping.

errors

array of objects

A list of error responses returned when a request is unsuccessful.

errors

object

code

string

required

An error code that identifies the type of error that occurred.

message

string

required

A message that describes the error condition.

details

string

Additional details that can help the caller understand or fix the issue.

Headers

object

x-amzn-RequestId

string

Unique request reference identifier.

Response body

object

payload

object

The result for the createFulfillmentReturn operation.

returnItems

array of objects

An array of items that Amazon accepted for return. Returns empty if no items were accepted for return.

returnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

amazonShipmentId

string

required

The identifier for the shipment that is associated with the return item.

sellerReturnReasonCode

string

required

The return reason code assigned to the return item by the seller.

returnComment

string

An optional comment about the return item.

amazonReturnReasonCode

string

The return reason code that the Amazon fulfillment center assigned to the return item.

status

string

required

Indicates if the return item has been processed by a fulfillment center.

New Processed

Show Details

New	The return item has not yet been processed by a fulfillment center.
Processed	The return item has been processed by a fulfillment center.

statusChangedDate

date-time

required

Date timestamp

returnAuthorizationId

string

Identifies the return authorization used to return this item. Refer to ReturnAuthorization.

returnReceivedCondition

string

The condition of the return item when received by an Amazon fulfillment center.

Sellable Defective CustomerDamaged CarrierDamaged FulfillerDamaged

Show Details

Sellable	Item is in sellable condition.
Defective	Item is defective.
CustomerDamaged	Item was damaged by the buyer or the seller.
CarrierDamaged	Item was damaged by the carrier.
FulfillerDamaged	Item was damaged by Amazon.

fulfillmentCenterId

string

The identifier for the Amazon fulfillment center that processed the return item.

invalidReturnItems

array of objects

An array of invalid return item information.

invalidReturnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

invalidItemReason

object

required

The reason that the item is invalid for return.

returnAuthorizations

array of objects

An array of return authorization information.

returnAuthorizations

object

returnAuthorizationId

string

required

An identifier for the return authorization. This identifier associates return items with the return authorization used to return them.

fulfillmentCenterId

string

required

An identifier for the Amazon fulfillment center that the return items should be sent to.

returnToAddress

object

required

A physical address.

amazonRmaId

string

required

The return merchandise authorization (RMA) that Amazon needs to process the return.

rmaPageURL

string

required

A URL for a web page that contains the return authorization barcode and the mailing label. This does not include pre-paid shipping.

errors

array of objects

A list of error responses returned when a request is unsuccessful.

errors

object

code

string

required

An error code that identifies the type of error that occurred.

message

string

required

A message that describes the error condition.

details

string

Additional details that can help the caller understand or fix the issue.

Headers

object

x-amzn-RateLimit-Limit

string

Your rate limit (requests per second) for this operation.

x-amzn-RequestId

string

Unique request reference identifier.

Response body

object

payload

object

The result for the createFulfillmentReturn operation.

returnItems

array of objects

An array of items that Amazon accepted for return. Returns empty if no items were accepted for return.

returnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

amazonShipmentId

string

required

The identifier for the shipment that is associated with the return item.

sellerReturnReasonCode

string

required

The return reason code assigned to the return item by the seller.

returnComment

string

An optional comment about the return item.

amazonReturnReasonCode

string

The return reason code that the Amazon fulfillment center assigned to the return item.

status

string

required

Indicates if the return item has been processed by a fulfillment center.

New Processed

Show Details

New	The return item has not yet been processed by a fulfillment center.
Processed	The return item has been processed by a fulfillment center.

statusChangedDate

date-time

required

Date timestamp

returnAuthorizationId

string

Identifies the return authorization used to return this item. Refer to ReturnAuthorization.

returnReceivedCondition

string

The condition of the return item when received by an Amazon fulfillment center.

Sellable Defective CustomerDamaged CarrierDamaged FulfillerDamaged

Show Details

Sellable	Item is in sellable condition.
Defective	Item is defective.
CustomerDamaged	Item was damaged by the buyer or the seller.
CarrierDamaged	Item was damaged by the carrier.
FulfillerDamaged	Item was damaged by Amazon.

fulfillmentCenterId

string

The identifier for the Amazon fulfillment center that processed the return item.

invalidReturnItems

array of objects

An array of invalid return item information.

invalidReturnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

invalidItemReason

object

required

The reason that the item is invalid for return.

returnAuthorizations

array of objects

An array of return authorization information.

returnAuthorizations

object

returnAuthorizationId

string

required

An identifier for the return authorization. This identifier associates return items with the return authorization used to return them.

fulfillmentCenterId

string

required

An identifier for the Amazon fulfillment center that the return items should be sent to.

returnToAddress

object

required

A physical address.

amazonRmaId

string

required

The return merchandise authorization (RMA) that Amazon needs to process the return.

rmaPageURL

string

required

A URL for a web page that contains the return authorization barcode and the mailing label. This does not include pre-paid shipping.

errors

array of objects

A list of error responses returned when a request is unsuccessful.

errors

object

code

string

required

An error code that identifies the type of error that occurred.

message

string

required

A message that describes the error condition.

details

string

Additional details that can help the caller understand or fix the issue.

Headers

object

x-amzn-RequestId

string

Unique request reference identifier.

Response body

object

payload

object

The result for the createFulfillmentReturn operation.

returnItems

array of objects

An array of items that Amazon accepted for return. Returns empty if no items were accepted for return.

returnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

amazonShipmentId

string

required

The identifier for the shipment that is associated with the return item.

sellerReturnReasonCode

string

required

The return reason code assigned to the return item by the seller.

returnComment

string

An optional comment about the return item.

amazonReturnReasonCode

string

The return reason code that the Amazon fulfillment center assigned to the return item.

status

string

required

Indicates if the return item has been processed by a fulfillment center.

New Processed

Show Details

New	The return item has not yet been processed by a fulfillment center.
Processed	The return item has been processed by a fulfillment center.

statusChangedDate

date-time

required

Date timestamp

returnAuthorizationId

string

Identifies the return authorization used to return this item. Refer to ReturnAuthorization.

returnReceivedCondition

string

The condition of the return item when received by an Amazon fulfillment center.

Sellable Defective CustomerDamaged CarrierDamaged FulfillerDamaged

Show Details

Sellable	Item is in sellable condition.
Defective	Item is defective.
CustomerDamaged	Item was damaged by the buyer or the seller.
CarrierDamaged	Item was damaged by the carrier.
FulfillerDamaged	Item was damaged by Amazon.

fulfillmentCenterId

string

The identifier for the Amazon fulfillment center that processed the return item.

invalidReturnItems

array of objects

An array of invalid return item information.

invalidReturnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

invalidItemReason

object

required

The reason that the item is invalid for return.

returnAuthorizations

array of objects

An array of return authorization information.

returnAuthorizations

object

returnAuthorizationId

string

required

An identifier for the return authorization. This identifier associates return items with the return authorization used to return them.

fulfillmentCenterId

string

required

An identifier for the Amazon fulfillment center that the return items should be sent to.

returnToAddress

object

required

A physical address.

amazonRmaId

string

required

The return merchandise authorization (RMA) that Amazon needs to process the return.

rmaPageURL

string

required

A URL for a web page that contains the return authorization barcode and the mailing label. This does not include pre-paid shipping.

errors

array of objects

A list of error responses returned when a request is unsuccessful.

errors

object

code

string

required

An error code that identifies the type of error that occurred.

message

string

required

A message that describes the error condition.

details

string

Additional details that can help the caller understand or fix the issue.

Headers

object

x-amzn-RequestId

string

Unique request reference identifier.

Response body

object

payload

object

The result for the createFulfillmentReturn operation.

returnItems

array of objects

An array of items that Amazon accepted for return. Returns empty if no items were accepted for return.

returnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

amazonShipmentId

string

required

The identifier for the shipment that is associated with the return item.

sellerReturnReasonCode

string

required

The return reason code assigned to the return item by the seller.

returnComment

string

An optional comment about the return item.

amazonReturnReasonCode

string

The return reason code that the Amazon fulfillment center assigned to the return item.

status

string

required

Indicates if the return item has been processed by a fulfillment center.

New Processed

Show Details

New	The return item has not yet been processed by a fulfillment center.
Processed	The return item has been processed by a fulfillment center.

statusChangedDate

date-time

required

Date timestamp

returnAuthorizationId

string

Identifies the return authorization used to return this item. Refer to ReturnAuthorization.

returnReceivedCondition

string

The condition of the return item when received by an Amazon fulfillment center.

Sellable Defective CustomerDamaged CarrierDamaged FulfillerDamaged

Show Details

Sellable	Item is in sellable condition.
Defective	Item is defective.
CustomerDamaged	Item was damaged by the buyer or the seller.
CarrierDamaged	Item was damaged by the carrier.
FulfillerDamaged	Item was damaged by Amazon.

fulfillmentCenterId

string

The identifier for the Amazon fulfillment center that processed the return item.

invalidReturnItems

array of objects

An array of invalid return item information.

invalidReturnItems

object

sellerReturnItemId

string

required

An identifier assigned by the seller to the return item.

sellerFulfillmentOrderItemId

string

required

The identifier assigned to the item by the seller when the fulfillment order was created.

invalidItemReason

object

required

The reason that the item is invalid for return.

returnAuthorizations

array of objects

An array of return authorization information.

returnAuthorizations

object

returnAuthorizationId

string

required

An identifier for the return authorization. This identifier associates return items with the return authorization used to return them.

fulfillmentCenterId

string

required

An identifier for the Amazon fulfillment center that the return items should be sent to.

returnToAddress

object

required

A physical address.

amazonRmaId

string

required

The return merchandise authorization (RMA) that Amazon needs to process the return.

rmaPageURL

string

required

A URL for a web page that contains the return authorization barcode and the mailing label. This does not include pre-paid shipping.

errors

array of objects

A list of error responses returned when a request is unsuccessful.

errors

object

code

string

required

An error code that identifies the type of error that occurred.

message

string

required

A message that describes the error condition.

details

string

Additional details that can help the caller understand or fix the issue.

Headers

object

x-amzn-RequestId

string

Unique request reference identifier.

Language


xxxxxxxxxx
1
curl --request PUT \
2
     --url https://sellingpartnerapi-na.amazon.com/fba/outbound/2020-07-01/fulfillmentOrders/sellerFulfillmentOrderId/return \
3
     --header 'accept: application/json' \
4
     --header 'content-type: application/json'


xxxxxxxxxx
56
}
1
{
2
  "payload": {
3
    "returnItems": [
4
      {
5
        "sellerReturnItemId": "string",
6
        "sellerFulfillmentOrderItemId": "string",
7
        "amazonShipmentId": "string",
8
        "sellerReturnReasonCode": "string",
9
        "returnComment": "string",
10
        "amazonReturnReasonCode": "string",
11
        "status": "New",
12
        "statusChangedDate": "2025-04-01T19:28:54.080Z",
13
        "returnAuthorizationId": "string",
14
        "returnReceivedCondition": "Sellable",
15
        "fulfillmentCenterId": "string"
16
      }
17
    ],
18
    "invalidReturnItems": [
19
      {
20
        "sellerReturnItemId": "string",
21
        "sellerFulfillmentOrderItemId": "string",
22
        "invalidItemReason": {
23
          "invalidItemReasonCode": "InvalidValues",
24
          "description": "string"
25
        }

200Success.

400Request has missing or invalid parameters and cannot be parsed.

401The request's Authorization header is not formatted correctly or does not contain a valid token.

403Indicates that access to the resource is forbidden. Possible reasons include Access Denied, Unauthorized, Expired Token, or Invalid Signature.

404The specified resource does not exist.

429The frequency of requests was greater than allowed.

500An unexpected condition occurred that prevented the server from fulfilling the request.

503Temporary overloading or maintenance of the server.