Tutorial: Get Feedback Insights for an ASIN

This tutorial describes how to get feedback insights for an ASIN. ASIN insights include the most positive and the most negative review topics for a specific ASIN. You can sort topics by the number of mentions and the effect they have on the star rating. Month-on-month trends are also available.

Prerequisites

To complete this tutorial, you need:

• Authorization from the selling partner for whom you are making calls. For more information, refer to Authorize Applications.
• One of the following roles approved in your developer profile and selected in the App registration page for your application:
  • The Selling Partner Insights role if you are supporting a seller.
  • The Brand Analytics role if you are supporting a vendor.

Step 1. Retrieve ASIN review topics

Call the getItemReviewTopics operation to retrieve an item's ten most positive and ten most negative review topics. Call this operation twice, once with sortBy equal to MENTIONS, and again with sortBy equal to STAR_RATING_IMPACT. This retrieves both the most-mentioned topics, and the topics that affect the star rating the most.

Step 3. Retrieve month-on-month trends

Call the getItemReviewTrends operation to retrieve month-on-month trends. The response includes the 10 most positive and 10 most negative review topics month-on-month for the ASIN, along with occurrence percentage trends over the past six months.