Retrieve proof of delivery for a delivered package

Learn how to get the photo or signature for a delivered Multi-Channel Fulfillment Outbound shipment.

Learn how to get the photo or signature for a delivered Multi-Channel Fulfillment Outbound shipment.

Prerequisites

To complete this tutorial, you need:

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Note

One developer profile provides access to retail and direct fulfillment APIs. API integration is based on roles. To get access to the APIs, you can create one application client and add the required roles. If you need to use both the retail and direct fulfillment APIs, your application must have both roles.

If your Vendor Central account has two vendor codes in it, you must submit a separate developer registration form for each vendor code.

Get proof of delivery

Call the getFulfillmentOrder operation. When you receive the response, do the following:

  1. Examine the fulfillmentShipments array for the shipment you're interested in.
  2. In that shipment, examine the fulfillmentShipmentPackage array for the package you're interested in.
  3. For that package, examine the deliveryInformation.deliveryDocumentList array. This array is a list of documents associated with the delivery.

For each document in the deliveryDocumentList, the documentType denotes the type of document (for example, DELIVERY_IMAGE), and the url property provides a URL that you can use to download the document. Note that this URL expires after one hour.