New metrics and group-by attribute in the Vendor Analytics Data Kiosk dataset

The Vendor Analytics Data Kiosk dataset now includes the customerReviews and customerReturnTopics metrics.

What is changing?

The Vendor Analytics dataset in Data Kiosk now includes the following metrics:

• customerReviews: This metric contains information about customer reviews, such as the most positive and negative review topics and the topics that have the greatest effect on star rating, at both the ASIN and browse node level.
• customerReturnTopics: This metric contains information about the reasons for customer returns at the browse node level.

Each request that contains these customer feedback metrics must contain asin in the groupByKey. Similar to the Forecasting and Catalog domains, customer feedback metrics are not additive across time periods, which means that any date range provided in the query does not apply to these metrics.

Additionally, vendorCode has been added to GroupByAttributes. This allows you to aggregate vendor analytics metrics by vendor code, and analyze performance and profitability across different operational setups associated with different vendor codes.

Which marketplaces are affected?

This change applies to all marketplaces.

Who is affected?

This change affects developers who want information about customer reviews and returns.

What action is required?

If you want information about customer reviews and returns, request customerReviews and customerReturnTopics from the Vendor Analytics dataset using the Data Kiosk API .