Pre-Launch Announcement: Introducing New Event in Tracking API and Push Notifications
We are happy to announce additional event information to provide finer level of details about tracking a package. These updates would be applied to Get Tracking API and Push Notification features, and is applicable to both Amazon originated and Non-Amazon originated deliveries.
What is improving?
Amazon Shipping is introducing an additional event code into the Tracking API and Push Notifications to provide an event when a package has been received at a carrier location, PackageReceivedByCarrier. This event will be used to signal when a package has been dropped off by the sender at an Amazon Shipping drop off location.
When it is happening?
The scheduled launch date for the changes is set for Aug 01, 2025. This feature will be available WW across US, UK, IN, IT, FR and ES.
What is included in this enhancement?
We will now provide you with a new event code to signal when a package has been dropped off and has been received by Amazon Shipping, PackageReceivedByCarrier. This event will move the package status from
PreTransit to InTransit.
Schema Details:
EventCode :The tracking event type.
Type : enum
| Value | Description |
|---|---|
| PackageReceivedByCarrier New | Package has been received at a carrier location. |
| RecipientRequestedAlternateDeliveryTiming | Recipient has requested an update to their delivery date. |
| ReadyForReceive | Package has been created and is ready for pickup at the shipper's location. This is a pre-transit status event code. |
| PickupDone | Package has been picked up by the service provider. |
| Delivered | Package has been delivered. When this tracking event occurs with the leg type of "REVERSE" this means that the package has been successfully returned to the shipper. |
| Departed | Package has departed from a particular location in carrier network. |
| DeliveryAttempted | Delivery was attempted, but was unsuccessful. |
| Lost | Package is lost. |
| OutForDelivery | Package is out for delivery. |
| ArrivedAtCarrierFacility | Package is in transit and has been received at a carrier location. |
| Rejected | Package was rejected by the recipient. |
| Undeliverable | Package is undeliverable. |
| PickupCancelled | Pickup scheduled for the package was cancelled. |
| ReturnInitiated | Return label has been generated. |
| AvailableForPickup | Package held for recipient pickup. |
FAQ
1-What action is required from my end?
To leverage these new event, please ensure that your mapping is updated to accommodate the additional value. Make the necessary adjustments in your systems or applications to capture and process the enhanced tracking data.