Amazon Business App Center now includes ratings and reviews

On September 12, we launched Ratings and Reviews feature on Amazon Business App Center. This will help app developers and partners like you to gather valuable customer feedback on app’s overall customer experience, well-used functionalities, and desired features. This feature helps businesses decide which app to connect and use based on the ratings and reviews.

With this launch, Amazon Business customers who connect to an app available on Amazon Business App Center can leave ratings and reviews from the app's detail page. The ratings and reviews are a star score, from 1 to 5 stars, with a text comment. We examine each rating and review before publication. A general guideline on how to leave ratings and reviews is available in the app’s detail page.

The ratings and reviews feature is available in NA, EU, and JP regions. In the future, this feature will provide ability for app developers to respond to customer comments.